[Impatex Netfreight Update] [System] Customs Manager Version 1.9.13 - 2nd REMINDER

Mon Jun 29 04:26:30 CDT 2009

Just a reminder to please ensure that you update to version 1.9.13 of 
Customs Manager  ASAP if you have not already done so. When ECS is 
introduced next Wednesday 1st July, you will no longer be able to 
transmit export declarations if your system is not fully up to date. 
Full instructions on how to upgrade can be found below.

**
*Customs Manager Version 1.9.13 - Released*

*/Impatex/* is pleased to announce that Customs Manager version 1.9.13 
has been released.

Briefly, this update includes the required changes to Exports to enable 
ECS functionality automatically from 1st July 2009 along with updates 
required for  NCTS 7.1 (although HMRC have now postponed the "go live" 
date ),  and various other tweaks and improvements. For a full list of 
updates please see the Version Release notes from the Help Menu

To find out exactly what else is new please refer to the version release 
log from the HELP menu. This is automatically updated through the 
real-time updates so if you do not have 1.9.13 release information in 
your documentation then please perform a Realtime Data Update from 
Download Manager.

To update your system please follow the instructions below:-

1) Run Download Manager and Download updates

2) *Run Tidy UpDatPrg from the TOOLS menu*

3) Run a real-time data update from Download Manager

4) All users out, all apps closed

5) Backup

6) Install updates

7) Perform maintenance

8) Update Servers (run apps or update-all icon)
9) Re-run a real-time data update from Download Manager

10) Log into apps to ensure they have updated.

11) Allow users back in system

*ECS Instructions*

The EAD documents introduced with ECS will require that the correct 
barcode fonts are installed on any machine that will be used for 
printing, ie:- the Visual Tasker machine (automatic prints) and any 
Terminal Servers or users individual machines for manual prints. If you 
are already using the system for NCTS transmissions these should already 
be installed. However, if you do have problems printing EAD's ie :- the 
barcode is missing, then after performing a realtime update,  the fonts 
can be found in the IXDATA\DATA\FONTS directory on the machine that 
hosts the database.

To install the fonts follow the below instructions:-

1) Locate your Windows\Fonts directory  - on the machine that you wish 
to print from (normally c:\windows\fonts)
2) Once there click on the FILE Menu
3) Choose Install new font
3) Navigate to your IXDATA\DATA\FONTS directory
4) Highlight all the fonts shown in the list and click on install.

 >From the help menu within Visual Exports, under the Demos section you 
will find a rolling demo which will walk you through the changes  / new 
boxes required when ECS goes live on 1st July 2009. Please make sure you 
watch this before 1st July to ensure you are familiar with the new 
details required before the system goes live. Also attached to this 
email is a word document with similar content to the rolling demo. 
Please feel free to distribute this to all those people in your 
organisation that may benefit from this.

There is also a new EDCS receiver for those using email transmissions to 
CHIEF, particularly for NCTS transmissions. To ensure that this is 
updated, after performing a real-time update just stop and restart the 
EDCS Receiver program.

Please note that as of 1st July 2009 Visual Tasker will automatically 
change any print configurations from SAD copy 3 to EADs and S0 prints 
will be added based on existing P9 print configurations.

Any issues or problems then please don't hesitate to contact our helpdesk.

Kind regards

Impatex Computer Systems

-- 

*/Dave Soffe/*

Helpdesk Supervisor

/*Impatex Computer Systems Ltd*/

T: +44 (0) 845 4590 416

F: +44 (0) 870 8722 771

www.impatex.com 
<http://console.mxlogic.com/redir/?rCQQPhO-CUqekPo0eRokGv_axVZicHsLAvgB72jW5w7E5hsk4Ago125w7E5hs2D1gpIcnj40A10qaIBU3o9cxsq2HMlu2HMld78A0MA0Nco9zxg2nnge6FzhsfyI0U2wJKeygMllaN4w7aM1wm0o1w90s4xomQQsxHUF8Cd667xwQsxyNu8s4PbJWh9E2UA0U3xoC62UA4NrRmox8C1hK_9zCmm7AS6rCXCW5GjZkKgGT2TQ1kBlJDUvRGYSldIFI9Fzzqar3XzPyrzVJ-VIQJz1qA_ldbFEw4CWjGHgQg3uMQzYjh06vzilo6y17zhPOb9EwbCy05-v-QZ0TfM-u0USyrhdFFCzBZdMQsI6W1lAsILF-PQV>

Our Subscriptions and Support services are only available to Impatex 
Customers. An online Support Ticket can be    generated at 
_support.impatex.com_ or contact our Help Desk directly on 0870 872 
2770. Our Help Desk is open from 08:30 to 17:00 Monday to Friday 
(excluding bank holidays). Out of Hours Support is also available for 
selected products (please contact us for further information or refer to 
the Support documentation included with your Impatex software).

Disclaimer:
The contents of this e-mail message including any files transmitted with 
it (the "Material") contains confidential or copyrighted information and 
is only intended for the named addressee(s) (the "Recipient"). If you 
are not an intended Recipient of the Material then you should not copy, 
duplicate, distribute or disseminate any part of the Material except and 
only to the extent permitted by applicable law. If you believe you have 
received the Material by mistake then delete the Material from your 
system and notify the sender immediately. Views expressed in the 
Material are those of the individual sender and may not reflect the 
views of Impatex Computer Systems Ltd. ("Impatex"). The Material is 
supplied "as is" and in no event shall Impatex be liable for damages 
whatsoever (including but not limited to, network and internet security 
issues, infection of the Material by viruses, loss of information) 
arising out of the use of or inability to use the Material, even if 
Impatex has been advised of the possibility of such damages.

-- 

*/Dave Soffe/*

Helpdesk Supervisor

/*Impatex Computer Systems Ltd*/

T: +44 (0) 845 4590 416

F: +44 (0) 870 8722 771

www.impatex.com 
<http://console.mxlogic.com/redir/?5dcQsLFzC1NJdcQsLFK6zBcS02AGJI_3-nMTvHEL8L8L8L9CXCXhSh7zZffYI2E-xrpQWRuraCSkmkrCQknNPXXZQTPqa9I5zihEw48S9Oc-rDUvf0srhdFCQQPhO-CUqem3rGhK>

Our Subscriptions and Support services are only available to Impatex 
Customers. An online Support Ticket can be    generated at 
_support.impatex.com_ or contact our Help Desk directly on 0870 872 
2770. Our Help Desk is open from 08:30 to 17:00 Monday to Friday 
(excluding bank holidays). Out of Hours Support is also available for 
selected products (please contact us for further information or refer to 
the Support documentation included with your Impatex software).

Disclaimer:
The contents of this e-mail message including any files transmitted with 
it (the "Material") contains confidential or copyrighted information and 
is only intended for the named addressee(s) (the "Recipient"). If you 
are not an intended Recipient of the Material then you should not copy, 
duplicate, distribute or disseminate any part of the Material except and 
only to the extent permitted by applicable law. If you believe you have 
received the Material by mistake then delete the Material from your 
system and notify the sender immediately. Views expressed in the 
Material are those of the individual sender and may not reflect the 
views of Impatex Computer Systems Ltd. ("Impatex"). The Material is 
supplied "as is" and in no event shall Impatex be liable for damages 
whatsoever (including but not limited to, network and internet security 
issues, infection of the Material by viruses, loss of information) 
arising out of the use of or inability to use the Material, even if 
Impatex has been advised of the possibility of such damages.

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