[Impatex Netfreight Update] [Fwd: [System] [***IMPORTANT***Fwd: Customs Manager Version 1.9.14 - Released] - 2nd REMINDER]

[Notification of Netfreight Updates]

Dear All,

We are experiencing a high volume of calls to the helpdesk this morning, 
with users  having problems transmitting SFD declarations to CHIEF.  
Many users are receiving an error regarding "package marks" or "no of 
pkgs". *Please could you ensure that your system is fully up to date by 
clicking on the "perform realtime update" function on the download 
manager.*

Once this has been done log out all the Visual modules you have open, 
log back in and re-transmit.
This should resolve any issues you may be experiencing
/*
Kind regards

Helpdesk
Impatex Computer systems
*/


-------- Original Message --------
Subject: 	[System] [***IMPORTANT***Fwd: Customs Manager Version 1.9.14 - 
Released] - REMINDER
Date: 	Thu, 22 Oct 2009 14:54:45 +0100
From: 	Impatex System Updates <system at impatex.co.uk>
To: 	system at impatex.co.uk, netfreight at impatex.co.uk, ncts at impatex.co.uk, 
software_updates at impatex.co.uk



Dear All

Just a reminder to ensure all customers ( including those using the 
generic interface to transmit declarations from *Netfreight*)  upgrade 
to the latest version of Customs Manager before the weekend. These 
updates will be required by CHIEF for import declarations after the 
upgrade to version 31A on Sunday 25th October.

****PLEASE NOTE YOU MAY EXPERIENCE PROBLEMS TRANSMITTING IMPORT 
DECLARATIONS AFTER 24TH OCTOBER IF YOUR SYSTEM IS NOT UP TO DATE****



-------- Original Message --------
Subject: 	[System] Customs Manager Version 1.9.14 - Released
Date: 	Mon, 12 Oct 2009 13:42:52 +0100
From: 	Impatex System Updates <system at impatex.co.uk>
To: 	system at impatex.co.uk



**
*Customs Manager Version 1.9.14 - Released*

 

*/Impatex/* is pleased to announce that Customs Manager version 1.9.14 
has been released.

Briefly, this update includes IMPORTANT changes to the number of pkgs 
fields at header and item level on Import jobs,  in line with CHIEF 
release 31A due on October 25th  2009. This will implement the same 
validation on package kind, and marks that was introduced on Export 
declarations earlier in the year, along with  various other  tweaks and 
improvements. For a full list of updates please see the Version Release 
notes from the Help Menu

 

To find out exactly what else is new please refer to the version release 
log from the HELP menu. This is automatically updated through the 
real-time updates so if you do not have 1.9.14 release information in 
your documentation then please perform a Realtime Data Update from 
Download Manager.

To update your system please follow the instructions below:-

 

1) Run Download Manager and Download updates

2) *Run Tidy UpDatPrg from the TOOLS menu*

3) Run a real-time data update from Download Manager

4) All users out, all apps closed

5) Backup

6) Install updates

7) Perform maintenance

8) Update Servers (run apps or update-all icon)
9) Re-run a real-time data update from Download Manager

10) Log into apps to ensure they have updated.

11) Allow users back in system



Any issues or problems then please don't hesitate to contact our helpdesk.

Kind regards



-- 

-- 





-- 

/*Impatex Computer Systems Ltd*/

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F: +44 (0) 870 8722 771

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Our Subscriptions and Support services are only available to Impatex 
Customers. An online Support Ticket can be    generated at 
_support.impatex.com_ or contact our Help Desk directly on 0870 872 
2770. Our Help Desk is open from 08:30 to 17:00 Monday to Friday 
(excluding bank holidays). Out of Hours Support is also available for 
selected products (please contact us for further information or refer to 
the Support documentation included with your Impatex software).


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